Willow GLP-1 is a real online telehealth program run by Willow Health Services, Inc. It connects you with a licensed physician for a weight-loss assessment and, if the physician decides it is appropriate, a prescription for compounded semaglutide or tirzepatide. The key is to confirm your exact medication, monthly charge, pharmacy, and cancellation date before you pay.
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Who sells Willow GLP-1?
Willow Health Services, Inc. sells access to the Willow platform at startwillow.com. Willow says it is a technology platform, not a medical provider or pharmacy. Its service connects you with physicians from an affiliated medical practice and with pharmacy partners when a prescription is issued.
The seller says its program is available to adults 18 and older in listed states, subject to the physician’s review. Its FAQ says it does not accept people with diabetes, while people with prediabetes or hypertension may be eligible. Your physical location, medical history, and the physician’s decision all matter.
For questions before enrollment, Willow lists support@startwillow.com for patient support and says you can also use the site chat. It lists help@startwillow.com for general inquiries.
What happens after you sign up?
You complete an online health assessment and provide your health history. Willow says a U.S.-licensed physician reviews it, creates a treatment plan when appropriate, and sends a prescription to a pharmacy partner for preparation and delivery.
Completing the assessment or paying for a subscription does not guarantee a prescription. Willow’s Terms say that if a physician does not issue a required prescription, Willow will decline the order and return the payment by the original payment method.
Willow advertises injectable semaglutide and tirzepatide, plus daily dissolving tablet options. The injections are described as weekly; the tablets are described as daily and placed under the tongue. Ask the prescribing clinician to explain the exact form, concentration, dose, and instructions for your prescription.
Is Willow the same as Ozempic?
No. Ozempic is a brand-name semaglutide product, while Willow says it offers compounded semaglutide and compounded tirzepatide when prescribed. Willow also states that its compounded medications are not brand-equivalent.
The FDA explains that compounded drugs are not FDA-approved and do not receive the same premarket review for safety, effectiveness, and quality as approved finished drugs. That is why you should ask which compounded formulation the clinician is considering and which pharmacy will prepare it.
How much does Willow semaglutide cost?
Prices shown by Willow as of October 7, 2026: the program starts at $299 per month. Willow says this includes the medical evaluation and treatment plan, physician access, Care Team support, medication when prescribed, and shipping. Check the checkout for today’s price.
Willow also says medication costs can vary by dosage and prescription. Before authorizing payment, get the recurring monthly price in writing, including the medication, dose, billing date, and any charge that could change after a prescription adjustment.
| Item | What Willow says | What to confirm |
|---|---|---|
| Starting monthly price | $299 per month | Your exact recurring charge |
| What is included | Evaluation, treatment plan, physician access, support, medication when prescribed, and shipping | Exact medication, dose, and supply |
| Insurance | Not required; HSA/FSA accepted | Your payment method and coverage questions |
| Renewal | Automatic renewal | Next processing date and billing interval |
What side effects should you know about?
Willow lists nausea, vomiting, diarrhea, constipation, abdominal pain, reduced appetite, and indigestion as possible side effects of semaglutide and tirzepatide. Its support page says the prescribing physician reviews your history and discusses what to expect before treatment begins.
| Question | Practical step |
|---|---|
| You take prescription medicines | Give the clinician a complete medication list before a prescription decision. |
| You have a side effect | Contact Willow’s Care Team or your healthcare professional promptly. |
| You are pregnant or breastfeeding | Willow says its program is not available in those circumstances. |
| You want to change or stop medication | Discuss the plan with the prescribing clinician rather than changing it on your own. |
For clear context on why an unexpected change in body weight deserves medical attention, see unexplained weight loss from Cleveland Clinic. If weight is changing without an intentional plan, bring that up with a clinician before starting any online program.
How do shipping, cancellation, and refunds work?
Willow says pharmacy processing usually takes two to four business days after the prescription is written. It then estimates delivery in two to three days through FedEx or UPS. Its FAQ says to contact the Patient Care Team if a package is delayed or arrives under conditions that could affect safe temperature handling.
To avoid the next charge, Willow says you should request cancellation at least two business days before the next processing date. It says a full refund is available if you cancel before the prescription is sent to the pharmacy, with processing in five to 10 business days. Save the checkout terms and your cancellation message.
How can you protect yourself before you pay?
Start with the same habits you would use for any online health offer. Our guide to the turmeric weight-loss claim explains how to slow down, check the offer, and focus on specific details instead of ad copy. For another example of the questions worth asking about pricing and refunds, see PrimeBiome questions.
- Ask for your total charge today and your recurring monthly charge.
- Ask which physician will review your assessment and whether that clinician is licensed where you are located.
- Ask which pharmacy will fill the prescription and what formulation, concentration, route, and dose may be prescribed.
- Ask when the next order will process and when a cancellation must be submitted.
- Ask what happens financially if no prescription is issued.
- Keep a copy of the checkout terms, support messages, and shipping information.
The practical answer
Willow presents a recognizable doctor-led telehealth program with public contact channels, stated terms, online assessments, prescription review, and pharmacy delivery. It may be an option for you if you want remote clinician-guided care and are comfortable confirming the prescription-specific details before enrollment.
Your next step is simple: contact Willow support and ask for the exact price, medication form, dose, dispensing pharmacy, renewal date, and cancellation cutoff that would apply to your order. Then ask your clinician whether the proposed option fits your health history and current medicines.
By DrBayer.com Editorial Team
This article is for general information purposes only and does not constitute medical advice. Consult your doctor or qualified healthcare provider before making changes to your health routine.